This Privacy Policy describes how Lunzun, a computer systems design practice developed and operated by RealGood, collects, uses, stores, and protects the personal information of visitors to our website and of the clients who engage our services. The Lunzun website is operated by Actually Good Media LLC, a company registered in the United States. We are committed to handling your information with transparency, care, and respect for your privacy.
By visiting our website at www.lunzun.hair, by contacting us, or by using our services, you acknowledge that you have read and understood the practices described in this document. We encourage you to read this Privacy Policy in full so that you can make informed decisions about the information you choose to share with us.
If you do not agree with any part of this Privacy Policy, please discontinue use of the website and do not submit personal information to us. We reserve the right to update this policy from time to time, and the most current version will always be posted on this page with a clearly identified effective date.
Lunzun is a computer systems design practice specializing in systems architecture, cloud infrastructure, data platforms, integration services, security and compliance, and managed operations. The website and the services described on it are owned and operated by Actually Good Media LLC.
Our registered business details are as follows:
For the purposes of applicable data protection laws, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) where it applies to residents of the European Economic Area, and other similar legislation, Actually Good Media LLC acts as the data controller with respect to the personal information described in this policy.
The Lunzun platform was developed by RealGood, the engineering and development group responsible for building and maintaining this website and the systems that support it. RealGood operates as part of Actually Good Media LLC and follows the same privacy and security commitments described in this document.
We collect several categories of information in connection with our website and services. The type of information we collect depends on how you interact with us and which features you choose to use.
When you contact us through our website forms, send us an email, call our office, or engage us for a project, we may collect information that you voluntarily provide, including your name, email address, phone number, company name, job title, and the content of your inquiry or message. If you become a client, we may also collect billing and payment details, project requirements, and other business information necessary to deliver our services.
When you visit our website, certain information is collected automatically through standard web technologies. This includes your internet protocol (IP) address, browser type and version, operating system, referring URLs, pages viewed, the date and time of your visit, and other diagnostic data. This information is generally aggregated and does not directly identify you by name.
We may receive information about you from third party sources, such as analytics providers, advertising partners, or publicly available business directories. We combine this information only where it helps us respond to your inquiries or improve the relevance of our communications.
We do not knowingly collect sensitive personal information such as government identifiers, precise health data, or financial account numbers unless such information is strictly necessary to perform a service you have requested and you have provided it to us directly for that purpose.
We collect personal information through a variety of methods, all of which are described transparently here so that you understand exactly when and how your data reaches us.
We collect only the minimum amount of information required to achieve the purposes described in this policy. We do not purchase lists of personal information from data brokers, and we do not engage in any form of invasive or covert data collection.
We use the information we collect for the following purposes, each of which is designed to support the operation of our business and the delivery of our services.
We use your information to respond to inquiries, prepare proposals, deliver contracted services, provide support, and manage our relationship with you. We also use aggregated usage data to improve the functionality and content of our website.
We use your contact information to respond to your questions, send you updates about your projects, and notify you of changes to our services or policies. If you have consented to receive marketing communications, we may send you occasional newsletters or announcements. You may opt out of marketing communications at any time.
We use information to detect, prevent, and respond to security incidents, fraud, and other malicious or unauthorized activities. This includes monitoring our systems for abuse and protecting the integrity of our network.
We process information as necessary to comply with applicable laws, regulations, and legal processes, including the maintenance of required business records and the fulfillment of tax and accounting obligations.
Where applicable law requires a legal basis for the processing of personal information, we rely on one or more of the following grounds.
You may withdraw your consent at any time where we rely on consent as the legal basis for processing. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
We engage a limited number of third party service providers to help us operate our website and deliver our services. These providers process information on our behalf and are contractually obligated to protect it in a manner consistent with this policy.
We do not sell your personal information to any third party, and we do not share your information with third parties for their own marketing purposes. Where we disclose information to service providers, we limit that disclosure to what is necessary to perform the relevant function.
Our website may contain links to third party websites that are not operated by us. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies before providing any personal information.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including the satisfaction of any legal, accounting, or reporting requirements.
When information is no longer needed, we securely delete or anonymize it in accordance with our internal data retention policies and applicable legal requirements.
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information using commercially reasonable safeguards, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work continuously to maintain a strong security posture and to respond promptly to any suspected breach.
Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the following.
To exercise any of these rights, please contact us using the details in the How to Contact Us section below. We will respond to verifiable requests within the timeframes required by applicable law. We may need to verify your identity before processing certain requests to protect your information from unauthorized access.
Our website and services are intended for business users and are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately using the details below.
If we become aware that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to delete that information as quickly as possible. We encourage parents and guardians to monitor their children online activity and to instruct children never to provide personal information through websites without permission.
Lunzun is operated from the United States, and the information we collect is processed and stored primarily on servers located in the United States. If you access our website or services from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
Where we transfer personal information across international borders, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable law, including the use of standard contractual clauses or other recognized transfer mechanisms where required.
By using our website and services, you consent to the transfer of your information to the United States and to the processing of that information as described in this policy.
Some web browsers offer a Do Not Track feature that signals to websites that you do not wish to have your online activity tracked. At this time, our website does not respond to Do Not Track signals in a uniform manner because there is no widely accepted industry standard for how such signals should be interpreted.
You may, however, control the collection of certain information through your browser settings, including the management of cookies and the use of private browsing modes. For more information about Do Not Track, please visit the website of your browser provider or an appropriate privacy resource.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the effective date at the top of this page and, where appropriate, provide a more prominent notice.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes to this policy constitutes your acceptance of the updated terms.
If a change materially affects the way we use personal information that we have already collected, we will make reasonable efforts to notify you before applying the change to that information, unless we are prohibited from doing so by law.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the details below. We are committed to resolving privacy concerns in a fair and transparent manner.
We will acknowledge your inquiry promptly and work with you to address any issue you raise. If you believe that we have not adequately resolved a privacy concern, you may also have the right to lodge a complaint with the appropriate supervisory authority in your jurisdiction.