These Terms of Service constitute a legally binding agreement between you and Actually Good Media LLC, the operator of the Lunzun website and the services described on it. By accessing the website at www.lunzun.hair, by contacting us, or by engaging any of our services, you agree to be bound by these Terms and by all applicable laws and regulations.
Please read these Terms carefully before using the website or our services. If you do not agree with any part of these Terms, you must not access the website or use our services. Your continued use of the website constitutes your acceptance of these Terms and of any updates we may make to them.
These Terms incorporate by reference our Privacy Policy, which describes how we collect, use, and protect your personal information. You should read the Privacy Policy in conjunction with these Terms.
Lunzun provides computer systems design and related services, including systems architecture, cloud and infrastructure engineering, data platform development, integration services, security and compliance engineering, and managed operations. A detailed description of each service is available on the homepage and may be refined through a written proposal or statement of work agreed between the parties.
We may modify, suspend, or discontinue any part of our services at any time. Where a modification materially affects an ongoing engagement, we will make reasonable efforts to notify you in advance and to work with you to minimize disruption. The specific scope, timeline, and deliverables for any project are governed by the written agreement between you and Actually Good Media LLC, and in the event of any conflict between these general Terms and a signed statement of work, the signed statement of work will control.
Lunzun is a computer systems design practice developed by RealGood and operated by Actually Good Media LLC. Our business details are as follows.
References to Lunzun, we, us, or our throughout these Terms refer to Actually Good Media LLC, its employees, contractors, and authorized representatives.
Our website and services are intended for individuals who are at least 18 years of age and who have the legal capacity to enter into a binding contract. By using the website or our services, you represent and warrant that you meet these eligibility requirements.
If you are using the website or our services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that case, references to you in these Terms refer to both you personally and to the entity you represent.
We may refuse service, suspend access, or terminate an agreement at our reasonable discretion where we determine that a user does not meet these eligibility requirements or has violated any provision of these Terms.
If you reside in a jurisdiction where these Terms or any portion of them are prohibited by local law, you are not authorized to use the website, and any access from that jurisdiction is at your own risk and subject to the laws of that jurisdiction.
Certain features of our services may require you to provide information such as your name, email address, company name, and project details. You agree to provide accurate, current, and complete information and to update that information promptly if it changes.
Where we issue you access credentials for any client portal or system, you are responsible for maintaining the confidentiality of those credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
We are not liable for any loss or damage arising from your failure to protect your account credentials or from inaccurate information you provide to us.
You agree to use the website and our services only for lawful purposes and in a manner consistent with these Terms. In particular, you agree not to engage in any of the following activities.
We reserve the right to investigate and take appropriate action, including terminating access and pursuing legal remedies, against any user who violates this section.
We may also suspend or limit access to resources that are consuming disproportionate capacity, degrading performance for other clients, or exhibiting patterns consistent with abuse, and we will notify you promptly where such action is taken.
All content on the Lunzun website, including text, graphics, logos, icons, software, design elements, and the overall look and feel of the site, is the property of Actually Good Media LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and view the website for your personal or internal business purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the website without our prior written consent.
The Lunzun name and logo are trademarks of Actually Good Media LLC. You may not use our trademarks in any manner that suggests affiliation with, sponsorship by, or endorsement by us without our prior written permission.
With respect to project deliverables, ownership of custom work product is governed by the applicable statement of work or written agreement. Unless otherwise agreed in writing, you retain ownership of your pre-existing content, and we grant you a license to use the deliverables we create for the purpose for which they were developed.
You retain all rights to the data, content, and materials you provide to us in the course of an engagement. You grant us a limited license to access, store, and process that content solely as necessary to perform the services and to comply with our legal obligations.
You represent and warrant that you have the rights necessary to provide us with your content and that doing so does not infringe the rights of any third party or violate any applicable law. You are responsible for ensuring that your content is lawfully obtained and appropriately licensed.
We implement reasonable technical and organizational measures to protect client data in accordance with our Privacy Policy. We will not use your content for any purpose other than providing the agreed services unless you authorize us to do so in writing.
Fees for our services are set out in the applicable proposal, quote, or statement of work. Unless otherwise agreed, fees are quoted in United States dollars and are exclusive of applicable taxes, which may be added to your invoice where required by law.
Payment terms, including invoicing schedules and due dates, are specified in the written agreement for each engagement. In the absence of specific terms, invoices are due within thirty days of the invoice date. Late payments may be subject to interest at the maximum rate permitted by law.
If you dispute any portion of an invoice, you must notify us in writing within fifteen days of receiving the invoice. Undisputed amounts remain due and payable in accordance with the agreed terms. We reserve the right to suspend services where payment is materially overdue and remains unpaid after written notice.
During the course of our relationship, each party may disclose confidential information to the other, including business plans, technical designs, financial information, and other non-public material. Each party agrees to protect the other party confidential information using the same degree of care it uses to protect its own confidential information, and in any event no less than reasonable care.
Confidential information does not include information that is or becomes publicly available through no fault of the receiving party, information that was lawfully known to the receiving party before disclosure, information independently developed without use of the confidential information, or information that the receiving party is required to disclose by law.
The obligations in this section survive the termination of these Terms and any related agreement for so long as the relevant information remains confidential.
The website and our services are provided on an as is and as available basis. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the website will be uninterrupted, error-free, secure, or free of harmful components, or that any defects will be corrected. We do not warrant that the results obtained from the use of our services will meet your specific requirements.
While we work to keep the information on the website accurate and current, we make no representations or warranties regarding the completeness or accuracy of that information. The website content is provided for general informational purposes only and does not constitute professional advice.
To the fullest extent permitted by applicable law, Actually Good Media LLC, its affiliates, and their respective directors, officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of goodwill, or business interruption, arising out of or related to your use of the website or our services.
In no event will our aggregate liability to you for all claims arising out of or related to these Terms or the services exceed the greater of one hundred dollars or the total amount actually paid by you to us for the specific service giving rise to the claim during the twelve months preceding the event that gave rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some or all of the limitations in this section may not apply to you. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Actually Good Media LLC, its affiliates, and their respective directors, officers, employees, and contractors from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or related to your use of the website or services, your violation of these Terms, your violation of any applicable law or the rights of a third party, or any content or data you provide to us.
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with our defense of that matter.
These Terms remain in effect until terminated by either party. You may terminate these Terms at any time by ceasing to use the website and our services. We may terminate or suspend your access to the website or services at any time, with or without cause, and with or without notice, if we reasonably believe you have violated these Terms or applicable law.
Termination of an individual engagement is governed by the terms of the applicable statement of work or written agreement, including any provisions regarding notice, transition assistance, and payment for work completed.
Upon termination, the provisions of these Terms that by their nature should survive, including those relating to intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and governing law, will continue in full force and effect.
Our website may contain links to third party websites, and our services may integrate with third party tools and platforms. These third party resources are provided for your convenience only, and we have no control over, and assume no responsibility for, their content, availability, or practices.
Your use of any third party service is subject to the terms and conditions of that service, and you are responsible for reviewing those terms. We are not liable for any loss or damage arising from your use of third party websites or services.
When we integrate third party tools into a client engagement, we will disclose the relevant providers and, where applicable, obtain the necessary authorizations to do so.
These Terms are governed by and construed in accordance with the laws of the State of Utah, United States, without regard to its conflict of law principles. You agree that any dispute arising out of or relating to these Terms or the services will be subject to the exclusive jurisdiction of the state and federal courts located in Washington County, Utah.
Before initiating any formal legal proceedings, you agree to first contact us at reach@lunzun.hair and to attempt in good faith to resolve the dispute through informal negotiation for a period of at least thirty days. This informal resolution requirement does not apply to claims seeking urgent injunctive relief.
If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
We may revise these Terms from time to time at our discretion. When we make changes, we will update the effective date at the top of this page. Material changes will be highlighted where reasonably practicable.
By continuing to access the website or use our services after the revised Terms become effective, you agree to be bound by the updated terms. If you do not agree to the updated terms, you must stop using the website and services.
We recommend that you review these Terms periodically so that you remain informed of your rights and obligations.
If you have any questions, comments, or concerns regarding these Terms of Service, please contact us using the details below.
We aim to respond to all inquiries within a reasonable timeframe and to address any concerns you raise in a fair and constructive manner.